Effective Date: Feb 1, 2026
Company Name: Superien Technology
Website: https://superien.com
Superien (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website, engage our services, or communicate with us by phone, email, SMS, or other means.
By accessing our website or using our services, you agree to the terms of this Privacy Policy.
We collect information directly from you, automatically through your use of our website, and from third parties when necessary to provide services.
Name, company name, job title
Email address
Phone number (mobile and/or landline)
Mailing or billing address
Service inquiries and support communications
Account credentials
Payment and billing information
Any other information voluntarily submitted through forms, contracts, email, SMS, phone calls, or support tickets
If you communicate with us via email, phone, SMS, webforms, chat tools, or other channels, we may collect:
Contact details
Message content
Call recordings (if applicable and legally permitted)
Communication preferences
Opt-in/opt-out status for marketing communications
When you visit our website, we may collect:
IP address
Browser type and version
Device information
Operating system
Pages visited and time spent
Referring website
Cookies and tracking technologies
As a Managed Service Provider, we may process data on behalf of clients in order to deliver contracted services. Such data is governed by applicable service agreements and may include confidential business or customer information. We process this information solely to provide services.
We use collected information to:
Provide, manage, and support our services
Respond to inquiries and service requests
Communicate regarding service updates, outages, billing, or account matters
Send transactional and operational messages
Improve website functionality and security
Prevent fraud and unauthorized access
Maintain records for business, legal, and compliance purposes
Send marketing communications (where permitted by law and where consent is obtained, if required)
We may use email, phone calls, and SMS for service-related communications. If we engage in marketing communications in the future, we will comply with applicable laws including CAN-SPAM, TCPA, and related regulations.
If you provide your mobile number:
We may send service-related SMS messages such as appointment reminders, support updates, or account notifications.
If marketing SMS messages are implemented in the future, they will only be sent in compliance with applicable consent requirements.
Message frequency varies.
Message and data rates may apply.
You may opt out at any time by replying STOP.
You may request assistance by replying HELP or contacting us directly.
We do not share mobile opt-in data or SMS consent with third parties for marketing or promotional purposes.
We may contact you via email or phone regarding:
Service inquiries
Account management
Billing and renewals
Security alerts
Business updates
If we conduct outbound marketing in the future:
You will have the ability to unsubscribe from marketing emails.
We will maintain do-not-call and opt-out lists as required by law.
We use cookies and similar technologies to:
Maintain session functionality
Improve user experience
Analyze website traffic
Enhance security
You may adjust your browser settings to refuse cookies; however, some features may not function properly.
Embedded third-party content (such as videos or analytics tools) may collect data according to their own privacy policies.
We do not sell personal information.
We may share information only in the following circumstances:
With trusted service providers and vendors necessary to deliver services (e.g., cloud hosting, ticketing systems, payment processors, communication platforms)
With telecommunications providers for SMS or phone services
When required by law, subpoena, or legal process
To protect rights, safety, and property of the Company or others
In connection with a merger, acquisition, or business transfer
All vendors are expected to maintain reasonable safeguards and use data only as necessary to provide contracted services.
We retain personal information as long as reasonably necessary to:
Provide services
Fulfill contractual obligations
Maintain business and financial records
Comply with legal and regulatory requirements
Resolve disputes
Enforce agreements
Client service data may be retained according to service agreements and business needs. We may retain certain records for legitimate business purposes even after services are terminated.
We implement administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse.
However, no method of transmission over the Internet or electronic storage is 100% secure.
Depending on your jurisdiction, you may have rights to:
Access the personal data we hold about you
Correct inaccurate information
Request deletion of certain personal data
Withdraw consent for marketing communications
Request data portability (where applicable)
Requests may be submitted to: [email protected]
We may retain certain information as required by law or for legitimate business purposes.
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage reviewing their privacy policies.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
If applicable, information may be transferred to and processed in countries outside your state or country of residence. We take reasonable steps to ensure appropriate safeguards are in place.
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
If you have questions regarding this Privacy Policy or your personal data, contact:
Superien Technology
Website: https://superien.com
Email: [email protected]
Phone: 5033434362
