Confidentiality-aware security
Encryption, access controls, multi-factor sign-in, and email protection, plus the documentation to show your safeguards are real.
Law Firm IT
The IT your firm runs on, kept secure and confidential.
Superien manages the network, servers, devices, and backups behind your firm in Greenville, SC and Portland, OR: client confidentiality controls, reliable case and document uptime, and support that answers when a deadline cannot wait.
A local team, keeping IT running for businesses since 2001.
The IT problems law firms keep hitting.
A generalist provider may not grasp what is at stake when a firm’s systems go down before a deadline. We do, because we focus on it.
Your case or document system goes down before a filing deadline, and the whole team stalls while you wait on hold.
You are not sure your setup protects privileged client files the way your confidentiality duty requires, and no one has ever shown you clearly.
Client data is the target, so a single phishing click puts privileged files at risk. We put email defense, tested backups, and monitoring in front of that.
Attorneys and staff need to work securely from court, home, and the office, but access is clunky or wide open.
Confidentiality first
Client confidentiality is a duty, not a feature.
Your obligation to protect privileged information does not stop at the office door. We build the safeguards that keep a matter confidential across every device, inbox, and remote connection, and we keep them working, not just installed.
Access on a need to know basis
Only the right people reach a matter, and every sign-in is verified.
Encryption everywhere
Files are encrypted on every device and in transit, so a lost laptop is far less likely to expose client files.
Secure remote and mobile
Court, home, and office access to exactly what an attorney should reach, nothing more.
Monitored and backed up
Watched around the clock, with backups we test restore so recovery is proven.
Managed IT built around a firm’s day.
The essentials, handled properly and kept that way, so your team can stay on client work.
Case and document uptime
We watch the systems your day runs on and catch problems before they reach a deadline.
Backup and recovery
Client files backed up and test restored, so a hardware failure or ransomware hit does not have to cost you a matter.
Secure remote and mobile
Attorneys and staff at court, home, and the office reach exactly what they should, and nothing more.
Responsive support
Reach a team that already knows your setup, so a down system gets handled, not ticketed and forgotten.
Cloud and Microsoft 365
Microsoft 365 set up cleanly and secured, so email, files, and tools just work between locations.
Your firm’s software
The systems your firm runs on, kept up and available.
Practice management, document management, and time and billing each have their own server, database, and backup needs. We keep the network, servers, devices, and security around them healthy and on spec, and coordinate with your software vendor, so the tools your matters depend on stay fast and available.
Practice management
Document management
Case management
Time and billing
Court e-filing
eDiscovery
Cloud and Microsoft 365
The safeguards
How we protect your clients’ confidential files.
Protecting privileged client files is not one product. It is layers that work together, set up properly and watched every day, then clearly documented so you can show a client, your carrier, or the bar exactly how their information is kept safe.
Access and audit controlsOnly the right people reach a client matter, every sign-in is verified, and we keep a log of who opened what.
Encryption, end to endFiles are encrypted on every device and while they travel, meeting the standard clients and cyber insurers expect to see.
Backup and tested recoveryData is backed up continuously and we test the restore, so you know it comes back, not just that a copy exists.
Email and phishing defenseFiltering and staff guidance stop the fake invoice and wire fraud emails behind many law firm breaches.
Around the clock monitoringSystems are watched for unusual activity, so a problem is caught and contained before it reaches client data.
Documentation you can showClear evidence of the safeguards in place, ready for a client, your carrier, or your own peace of mind.
A steady, local team that learns your firm.
You work with people who know your setup and give you straight answers.
2001
Since day one
Keeping IT running for local businesses since 2001.
15 years
Average retention
Clients stay because we are steady and on their side.
Onsite
Greenville, Greer, and Portland
Remote support across the whole country.
Encrypted
Data protected
Client files encrypted, backed up, and access controlled.
See exactly where your firm stands, for $150.
A Business Risk & Readiness Assessment for $150: a clear, written picture of your security, backups, and biggest single point of failure, with a prioritized plan you keep even if you never hire us.
$150
Business Risk & Readiness Assessment
Law firm IT, the common questions.
Do you support our case management and document systems, and who owns what?
We support the IT around your practice management and document systems: the network, servers, workstations, security, and backups they depend on. The application itself is supported by the software vendor. We keep the environment on spec and coordinate with them, but we are not the software vendor and do not resell the license.
How do you keep privileged client files confidential?
With layered safeguards: access controls so only the right people reach a matter, encryption on every device and in transit, monitoring, and tested backups. We keep clear records you can show a client, your carrier, or the bar.
What happens if our systems go down before a filing deadline?
A down case or document system stalls the whole team when a deadline cannot wait. We reduce that risk with monitored hardware, fast restore backups, and options like internet failover and a written continuity plan, and you reach a team that already knows your setup instead of a queue.
Can you help us meet our cyber insurance and confidentiality obligations?
Insurers now require specific controls, multi-factor authentication, tested backups, and endpoint protection, before they will cover or renew a firm. We put those controls in place and document them, so you can answer the questionnaire honestly and pass it. We handle the technology your duties rest on; we are not your broker or your ethics counsel.
How do you handle legal holds and eDiscovery data?
A legal hold and eDiscovery are legal processes your firm runs. Our part is the IT under them: making sure email, files, and messages are retained, searchable, and not silently deleted, with the backups and access logs to support production. We set the systems up to support your holds; the legal decisions stay with your team.
We already have an IT provider, how hard is it to switch?
Switching is routine when it is planned around your calendar. We document your environment first, the network, servers, software, backups, and licenses, transition without interrupting your matters, and confirm everything is intact before anything is cut over. Call (864) 479-7949 to talk it through.
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