Passwords and lockouts
Reset a password or get back into a locked account in seconds, on their own account and only theirs.
AI services that get everyday IT done the moment your team asks.
Superien is the managed AI services partner for businesses nationwide, with teams in Greenville, SC and Portland, OR. Give your people an AI assistant that handles approved IT and Microsoft 365 requests in plain language, scoped to what your team allows and fully logged, while we roll out Microsoft 365 Copilot the safe way and keep it all governed. It is part of Superien’s managed IT services.
Avvi AI
Your Microsoft 365 helper
Microsoft Teams
Interactive sample in a demo tenant. Nothing here touches real data.
Self service, powered by Avvi AI
Let your team handle the small stuff themselves.
Give your people an AI assistant that takes care of approved Microsoft 365 and IT requests the moment they ask, in plain language, right where they already work. It runs on Avvi, the AI-first operations platform we built ourselves because we needed a safer way to handle Tier 1 requests at our own scale. We use it internally every day, and more than 10 of our clients now run it daily for the same thing, with real results they are happy with. Simple things stop becoming tickets, and your team stays free for the work that matters.
Access and everyday requests
Ask for a shared mailbox, a spot in the right group, or an app, and the assistant handles what they are cleared for, then sends anything else to your team for approval.
Answers and guidance
Straight answers to the everyday questions people get stuck on, so they stop hunting for help and get back to work.
Safe by design: the assistant only runs the tasks you approve, checks every request against the access rules your team sets, and writes down every action for your team to see. Anything outside the line goes to your team instead of getting done. Backed by your AI security controls.
Avvi is not a demo we bought and rebranded. We spent about a year building it as an MSP ourselves, for MSPs and the clients they support, then put it to work in our own business before we ever offered it to anyone else. It is SOC 2 aligned, with an approval check on every action before it runs. Visit avvi.cloud →
AI is already in your business. Is it set up to help you, or quietly creating risk?
Buying seats or letting people loose on free tools is not a plan. Without one, AI gets ignored, or it quietly creates risk.
Paid for, not used
Copilot seats bought, then left to adoption that never comes, so the spend sits there.
Oversharing in Copilot
Turn Copilot on before cleaning up access and it can surface files people were never meant to see.
Data walking out
Sensitive information leaving through an AI prompt, an upload, or a quick copy and paste.
No rollout plan
No plan for who uses AI, how, or which tools are allowed, so it stalls or drifts into risky habits.
What AI services with Superien cover.
Everything it takes to adopt AI properly, from getting ready to keeping it running well, set up once and kept current.
AI readiness assessment
Where AI will help your business, and what to clean up before you switch anything on.
Data and permissions cleanup
Fix overly broad access first, so Copilot reaches only what each person should. Part of your Microsoft 365 management.
Microsoft 365 Copilot rollout
Turn Copilot on with the right settings and guardrails, then help your team put it to work on real tasks.
Staff training and adoption
Show your team how to use AI on everyday work, so the seats you pay for get used.
Guardrails and acceptable use
Plain rules for which tools are allowed and what should never be pasted in, backed by your AI security controls.
Ongoing management and cost control
Keep it current, right size your licenses, and watch how data moves as your tools and team change.
How we take you live, safely
- 01AssessFind where AI helps your business.
- 02PrepareClean up data and access before anything switches on.
- 03Roll outTurn on Microsoft 365 Copilot with guardrails.
- 04TrainShow your team how to use it on real work.
- 05ManageKeep it governed, with licenses and cost in check.
Ready before you switch it on
We take you from AI curious to AI at work, the safe way.
The value is real, but only if AI is set up properly and your team uses it. We handle the whole path, so it lands as a win instead of a risk.
Assess and prepareWe find where AI helps, then clean up permissions and data before anything gets switched on.
Roll out and trainMicrosoft 365 Copilot enabled for real work, with your team shown how to use it on everyday tasks.
Manage and control costKept current and governed, licenses right sized, and use watched as tools change. It feeds your compliance readiness.
Already using AI?
Then lock down how it is governed and secured.
Adoption gets AI working. AI security keeps it safe: Microsoft 365 Copilot governance, data loss controls, and visibility into shadow AI (the tools staff use without approval), so your team gets the speed with far less risk of a leak.
Explore AI SecurityAI services from an IT partner that stays.
No hype and no black boxes. Practical help from people who know your setup and stick around to keep it working.
2001
Founded
Serving businesses nationwide since 2001, through every shift in technology.
15 years
Average client retention
Most clients stay for years, because the same team keeps knowing your setup.
US
Nationwide reach
Onsite in Greenville, Greer, and Portland, remote across the country.
Guide
Not vendor
We set up and govern the AI you already use. We do not sell you AI we built.
See if your business is ready for AI, for $150.
A Business Risk and Readiness Assessment: a clear, written picture of where AI can help, what to clean up first, and your biggest risks, with a prioritized action list you keep even if you never hire us. We charge $150 so you get our real attention, not a sales pitch.
$150
Business Risk and Readiness Assessment
AI services, the common questions.
Is Microsoft 365 Copilot worth it for a business our size?
Yes, when it is rolled out for real use. The businesses that get value prepare their data, turn it on with guardrails, and train their team, instead of buying seats and hoping. That is the part we handle.
Can our staff still use ChatGPT and other AI tools?
Yes, with guardrails. We help you approve the safe tools, set plain rules for what should never be pasted in, and put data loss controls behind them, so your team gets the speed without the leak.
Do you build AI or sell AI tools?
No. We help you adopt and govern the AI your business already uses, Microsoft 365 Copilot and the rest. We are your guardrails and your guide, not an AI vendor.
Do we need to prepare before turning on AI?
Yes. Turning AI on before cleaning up permissions is where most of the risk lives. We fix access and set the rules first, so Copilot only reaches what each person should. See our IT glossary for more IT terms.
Curious about Superien? Ask an AI.
Ask ChatGPT, Claude, Copilot, or Perplexity what Superien does, and see what they say about AI services and Microsoft 365 Copilot in Greenville, SC and Portland, OR.
Opens your AI of choice with a question about Superien.